is a Toronto, Ontario, Canada-based small business.We provide first aid
training for the lay and professional rescuer.
HeartSmile has trained over 10,000 students, and hundreds of First Aid/CPR
Instructors, first responders, Wilderness first aid and AED providers.
What makes us special in the first aid training world is our emphasis
on quality and bringing out the best in people.
Founded in 1987, HeartSmile is owned and run by Michael Whitehead. Michael
has been teaching CPR and First Aid for over twenty years. He is a professional
actor, and uses his unique blend of medical training, effective communication
and performance ability to make training fun and memorable.
Michael holds Instructor-Trainer status with the Heart & Stroke Foundation, the Red Cross, ECSI and EMS First Aid, and sits on several advisory committees that develop and maintain high quality instruction in Ontario. He has trained over 1000 First Responders, many of whom have gone on to work for casinos, patient transfer, police, fire and EMS services across Ontario. He also mentors and runs professional development workshops for Instructors. He teaches in English & French
Michael only uses senior instructors and instructor-trainers with EMS
First Aid and other national or international training agencies to assist
him with training.
HeartSmile's teaching philosophy is to consistently deliver best practices
in First Aid training. We do things that other agencies and instructors
simply won't do, and students have more fun and learn more as a result.
Some things we do that others don't:
- Kneepads for every student
- One manikin per student – manikins always have
lungs to see the chest rise
- Practice using emergency blankets
- Practice using first aid kits with roller gauze and gauze
squares – not just triangular bandages
- Practice using pocket masks & face shields for rescue
- AED accessory kits and other funny props
- Role-playing exercises
HeartSmile provides a value-added training experience to
all students. Courses vary from as little as an hour to five days in length.
Minimum group size six students. Discounts available for groups of 10
or more. Individual training also available. Pick a program that meets
your needs and increase your peace of mind. Courses are tailored to your
situation & concerns.
Courses are offered through the Emergency
Care & Safety Institute, the Heart & Stroke Foundation of Ontario,
and EMS First Aid
Recognized by the Workplace Safety & Insurance Board.